Frequently Asked Questions
Everything you need to know about shopping with OtherWorld Fashion.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders can take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items and intimate apparel are final sale.
How do I determine my size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit.
Are your materials ethically sourced?
Yes, OtherWorld Fashion is committed to sustainability. We partner with certified manufacturers who prioritize fair labor practices and utilize eco-friendly fabrics wherever possible.
Can I track my order?
Absolutely. Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.