Returns & Exchanges
At OtherWorld Fashion, we want you to be completely satisfied with your otherworldly attire. If your purchase isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Carefully pack the items in their original packaging with all tags attached, ensuring the Return Authorization number is clearly written on the outside.
- 3.Ship It Back
Drop off your package at any authorized carrier location using the prepaid shipping label provided in your confirmation email.
- 4.Receive Refund or Exchange
Once our quality control team inspects the items, we will process your refund to the original payment method or ship out your exchange within 5 business days.
